Frequently Asked Questions

About 80% of our orders arrive within 3–7 business days, and the remaining 20% take 7–15 business days. Every order comes with tracking, so you can follow your package at any time, and you can contact us at any time through our contact form. Faster shipping options are available at checkout.

Yes! Every order ships free, with no minimum spend and no code needed.

We currently ship to the US, Canada, and select international destinations. Availability and rates are shown at checkout based on your address.

We offer a 90-day return guarantee on unused, unopened items in original packaging. Simply start a return from your order confirmation email.

Visit our Track Order page or reach us through our contact form with your order number, and our support team will guide you through the process.

Returns due to a defect or our error ship free. For change-of-mind returns, a small return shipping fee is deducted from your refund.

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay for a fast, secure checkout.

Yes, all transactions are encrypted end-to-end and processed through PCI-compliant payment providers. We never store your full card details.

Only one discount code can be applied per order at this time.

Once your order ships, you'll receive a tracking link by email. You can also check status anytime on our Track Order page.

Please check with neighbors and your building's mailroom first. If it's still missing after 24 hours, contact us and we'll help right away.

Yes, every product we carry is reviewed for safety standards and material quality before it's added to our catalog.

Each product page lists a recommended age range in the Specifications section to help you choose the right fit.

Most items are restocked regularly. You can sign up for a restock notification directly on the product page.